SEARCH FAIRINGS
SEARCH FAIRINGS
Delivery Overview
We strive to deliver the best shipping options worldwide. We ship to customers around the globe every day, and our commitment is to provide top-tier service. Enjoy free shipping on orders within the continental United States, and select items also qualify for free shipping to Australia.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Sign for the Package
Order Process
1. Order Placement
- After you place your order and complete payment, our team begins processing immediately.
- During this phase, you may make limited changes. Once production begins, cancellations are no longer possible.
2. Production/Fulfillment
Fairing Production time: 7-15 days, shipped after quality inspection.
Custom designs or custom kits require additional time:
Custom fairing kits typically take 10-20 business days to produce.
3. Shipping Options & Delivery Times
We offer multiple shipping methods based on your location and urgency:
| Region | Standard Shipping | Expedited Shipping |
|---|---|---|
| USA / Europe / UK | 15–25 days (standard) | 10–15 days (expedited) |
| Worldwide | 15–30 days (standard) | 10–18 days (expedited) |
Free Shipping
- We offer free standard shipping.
Delivery times may vary based on destination, customs processing, or carrier delays.
4. Order Tracking
- Upon shipment, you'll receive a tracking number via email—usually within 24–72 hours.
- You can track your package via the provided link or directly on our website’s “Track Your Order” page.
- If you don’t receive a tracking number within 72 hours of placing your order, please contact Customer Service.
5. Inspection & Issue Reporting
- Upon receiving the products, please inspect them within 72 hours for any damage or defects.
If issues are found:
Do not install the parts.
Send clear photos of both the product and its packaging.
Report the issue to support within 30 days of delivery to be eligible for replacement.
6. Returns, Replacements & Cancellations
Damages or manufacturing defects are eligible for replacement at no extra cost, as long as the items are unused and reported within the specified timeframe.
Color mismatches or custom paint preferences are not eligible for return.
Cancelling an order is only possible within one hour of order placement.
Notes for Customers
Shipping times may be extended for remote addresses, customs, or global disruptions.
Additional fees like import duties are the customer's responsibility.
For specific country delivery estimates or queries, please reach out to our support team.
Shipping FAQs
Which shipping carriers do you use?
We work with a variety of shipping companies. Factors such as your package size, weight, and delivery address will determine which carrier we use. If you have any questions about a specific carrier, please contact us before placing your order so we can arrange it according to your needs.
Do you offer international shipping?
Yes. We ship globally to most countries—including the U.S., U.K., Australia, and beyond.
Do you ship to P.O. Boxes?
We are unable to ship to P.O. Boxes at this time.
Do you ship to Hawaii & Alaska?
We only ship to the contiguous 48 states at this time.
Do you ship to APO/FPO addresses?
We do not ship to APO, FPO or DPO addresses at this time.
Why doesn't my tracking number work?
The instant our warehouse creates a shipping label, the shipping carrier assigns a tracking number for your package. At the same time, we send a message to the email address you provided at checkout containing your parcel’s shipping information. While you may have the actual tracking number, for technical reasons beyond our control, FedEx and USPS websites may take 24–48 hours before they show any tracking activity. Please be sure to check back occasionally during that time to see if your tracking information has been updated. Of course, if you have any trouble tracking your package, please contact FASWING right away so we may help you determine your package’s location.